Refund policy

Contact Information

Store name: Matsunou Matcha — Kyoto Uji

Operating company: Jinnovation Co., Ltd.

Address: Room 709, 1-6-8 Hiranomachi, Chuo-ku, Osaka, Osaka 541-0046, Japan

Telephone: +81-6-4256-0548

Telephone hours: 10:00 a.m.–6:00 p.m. Japan Standard Time, excluding Saturdays, Sundays and Japanese public holidays.

Email: matsunou@jinnovation.jp

Outside telephone hours, please email us or use our contact form.

For inquiries about an existing order, please include your order number.