Legal notice
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Seller |
Jinnovation Co., Ltd. |
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Responsible Representative |
Takeshi Miyagi, Representative Director |
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Address |
Room 709, 1-6-8 Hiranomachi, Chuo-ku, Osaka-shi, Osaka 541-0046, Japan |
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Telephone Number |
+81-6-4256-0548
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Telephone Reception Hours |
10:00 a.m. – 6:00 p.m. (excluding Saturdays, Sundays, and public holidays) For inquiries outside business hours, please contact us by email. |
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Email Address |
matsunou@jinnovation.jp |
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Website URL |
https://matsunou-matcha.com/ |
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Product Prices |
Please refer to the individual product pages. |
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Additional Fees |
Shipping: Free shipping on all orders |
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Payment Method |
Credit card |
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Payment Timing |
Credit card payments are processed and confirmed at the time the order is placed. |
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Delivery Time |
Orders will be shipped within three business days of the order date. |
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Returns and Exchanges |
Returns and exchanges are accepted within seven days of receiving the product. |
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Refund Policy |
A full refund will be issued after the product has been returned to our store in its original packaging. |
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Return Shipping Costs |
We will cover the return shipping costs if the product is defective. For returns or exchanges due to the customer’s circumstances, the customer is responsible for the return shipping costs. |